Q1: How to get in touch with americanjacketsstore.com?

We constantly provide service to our all worldwide customers and check out email till midnight pacific time. We are available to resolve the queries at the same time and get back to you with all details.

Q2: How can I pay and placed my order with americanjacketsstore.com?

You can place an order via available check out or order system of our store. It is necessary that you make account in our website for getting the fast and secure service. Once you placed order successfully we will receive the confirmation email within 30 minutes and get them at the same time as quickly possible. For the online transaction, we accept all payments in US dollar and accept via PayPal, Master card, Visa Debit card and American Express.

Q3: Where can I look for information on the order I placed?

For your convenience, after an order is submitted through our fast ordering system we sent you order confirmation details , shipping charges and tracking number. You can unable to make cancellation or changes in your ordered after one business day of placing order.

Q4: Do you ship order worldwide and how long does delivery takes?

Yes, we are ship are leather jackets collection worldwide by a low shipping rates by DHL, FEDX, etc. We take 10 to12 business days to stitch the product according to your giving customized details and reached product at your door step once shipped. We provide you a tracking number once your order forward for shipping that you easily follow up the further process.

Q5: How do I access my account history?

If you have registered via account with us, you can easily access the information on the “My account page”. Just enter through your customer id and password for accessing your history and other information.

Q6: Where you get the leather fabric for making jackets?

Our leather material is branded and high quality in material. We purchased material the raw hides to make beautiful and smart collection for you.

Q7: How do I exchange and return a product?

First of all, In this case you can read our exchange and return policy. We can only exchange the product for a different size or color. To return the product, it is necessary product is completely labeled with tags and unused. For further queries, read out here return policy page.

Q8: How can I contact from your online store if I have any more questions?

For any type of issue or queries, our customer service department available 24/7 for your help. You may also contact with us via email to info@americanjacketsstore.com.